Terms & Conditions

These Terms and Conditions ("Terms") govern your use of the services provided by KP Aviation Services, LLC ("KP Aviation," "we," "our," or "us"), including our aircraft maintenance and inspection services and our SMS text message notification program.

By doing business with KP Aviation Services and providing your cell phone number for SMS notifications, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please inform our staff and we will not enroll you in the SMS program.

These Terms should be read alongside our Privacy Policy, which is incorporated herein by reference.

Program Name: KP Aviation Aircraft Status Notifications

Program Description: KP Aviation Services operates a transactional SMS text message notification program that sends real-time status updates to aircraft owners and operators regarding the progress of their aircraft's maintenance, inspection, or repair at our facility. This program is designed to keep you informed throughout the service process so you always know the status of your aircraft — similar to how automotive shops send status updates when your vehicle is being serviced.

Types of messages sent under this program include:

• Check-in confirmation upon receipt of your aircraft at our facility
• Progress updates as your aircraft moves through the inspection or repair workflow (e.g., compression test complete, airframe inspection in progress)
• Parts status notifications (e.g., parts ordered, parts received)
• Notifications of significant findings requiring your awareness or authorization
• Estimated completion time updates
• Ready-for-pickup notification when your aircraft has been returned to airworthy condition

Example messages:

Sender: All messages are sent from KP Aviation Services via phone number +1 (208) 980-2553. Save this number in your contacts as "KP Aviation" so you recognize our messages.

How to opt in: You are enrolled in the SMS notification program when you provide your cell phone number to KP Aviation Services at aircraft check-in and verbally or in writing consent to receive text message updates. Enrollment occurs through the following steps:

1. You bring your aircraft to KP Aviation Services for service
2. Our staff asks for your cell phone number and whether you'd like to receive SMS status updates
3. You provide your number and confirm your consent to receive messages
4. You receive a welcome SMS confirming enrollment and your aircraft has been checked in

Who may consent: You must be the aircraft owner, registered operator, or an authorized representative of the aircraft owner to consent to receive SMS updates regarding the aircraft. By consenting, you represent that you are authorized to receive communications related to that aircraft.

One number per aircraft: We send SMS updates to one cell phone number per aircraft service order. If you would like updates sent to a different number, please notify our staff at check-in.

Re-enrollment: If you have previously opted out and wish to resume receiving SMS updates, reply START to any message from our number, or contact us at (208) 557-3709 to update your preferences for your next service visit.

Message frequency varies depending on the type and complexity of service your aircraft is receiving. The following table provides general guidance on expected message volume:

The following rate information applies to this program:

• KP Aviation charges: $0.00 — this service is provided free of charge to our customers
• Carrier charges: Your mobile carrier's standard messaging rates apply. Most US wireless plans include unlimited texting, meaning no additional charge. If your plan charges per message, standard rates apply.
• Data charges: Standard data rates from your carrier may apply if you access our online aircraft tracking portal via mobile data.
• International messages: We currently only send messages to US mobile numbers. International messaging rates are not applicable to this program.

Contact your mobile carrier if you are unsure about your messaging plan's rates. KP Aviation Services is not responsible for any charges your carrier may assess in connection with this program.

Supported carriers include but are not limited to: AT&T, Verizon, T-Mobile, Sprint, Boost Mobile, Cricket Wireless, US Cellular, Metro by T-Mobile, and other US wireless carriers.

Additional opt-out methods:

• Call us at (208) 557-3709 and ask to be removed from SMS notifications
• Email us at info@kpaviationservices.com with your name, phone number, and a request to opt out
• Inform our staff in person at the time of your next service visit

Effect of opting out: Once you opt out, you will no longer receive SMS updates about your aircraft's service status. You may still check your aircraft's status at any time by calling us at (208) 557-3709 or visiting our online tracking portal and entering your phone number. Opting out does not affect any ongoing or scheduled service.

Processing time: Opt-out requests submitted via STOP reply are processed immediately. Opt-out requests submitted by phone or email are processed within one business day.

If you have questions about our SMS notification program, need assistance with your enrollment status, or are experiencing any issues receiving messages, we are here to help.

To get help via SMS: Reply HELP to any message from KP Aviation. We will respond with our contact information and instructions for managing your preferences.

To reach us directly:

We respond to all support inquiries within one business day. For urgent matters regarding your aircraft, please call us directly.

The following terms apply to all aviation maintenance, inspection, and repair services performed by KP Aviation Services, LLC:

• Authorized maintenance: All maintenance, inspection, and repair work is performed in accordance with 14 CFR Part 43 and applicable Federal Aviation Administration regulations and approved data.
• Owner authorization: By checking in your aircraft, you authorize KP Aviation Services to perform the requested inspection or maintenance and to contact you regarding findings that may affect airworthiness or cost.
• Airworthiness findings: If airworthiness discrepancies are discovered during inspection, you will be notified. Your aircraft will not be returned to service until all required discrepancies are corrected or you have been informed of any deferred items in accordance with FAA regulations.
• Parts and materials: All parts used in repairs are FAA-approved. We will notify you before using any non-standard or owner-supplied parts.
• Payment: Payment is due upon completion of service and prior to aircraft release. We accept cash, check, and major credit cards.
• Abandoned aircraft: Aircraft not retrieved within 30 days of completion notice may be subject to storage fees.

KP Aviation Services provides the SMS notification program as a courtesy service to keep you informed about your aircraft. To the maximum extent permitted by applicable law:

• KP Aviation Services is not liable for any delays in SMS delivery caused by your mobile carrier, network congestion, or factors outside our control
• KP Aviation Services is not responsible for any charges your mobile carrier may assess in connection with SMS messages
• Status updates provided via SMS are informational only. Actual service timelines may vary based on parts availability, workload, and findings discovered during inspection
• KP Aviation Services' total liability for any claim arising from the SMS notification program shall not exceed $0, as the program is provided free of charge

Nothing in these Terms limits KP Aviation Services' liability for gross negligence, willful misconduct, or liability that cannot be excluded under applicable law, including liability for aviation services performed under FAA regulations.

These Terms and Conditions are governed by and construed in accordance with the laws of the State of Idaho, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the state and federal courts located in Bonneville County, Idaho.

Our SMS notification program also complies with applicable federal law, including the Telephone Consumer Protection Act (TCPA) and regulations promulgated by the Federal Communications Commission (FCC), as well as guidelines established by the Cellular Telecommunications Industry Association (CTIA).

We reserve the right to modify these Terms at any time. When we make material changes, we will:

• Update the "Effective Date" at the top of this page
• Post the revised Terms on our website at kpaviationservices.com/terms
• Notify enrolled SMS subscribers of material changes via text message where required

Your continued use of our services or continued receipt of SMS notifications after any changes constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically. If you do not agree to any changes, you may opt out of the SMS program at any time by replying STOP to any message.

If you have any questions about these Terms, our SMS notification program, or our aviation services, please contact us:

For SMS-related inquiries, you may also reply HELP to any message from KP Aviation and we will respond with our contact details.